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Privacy Policy

Rishabh Software Private Limited, the company that operates the Rishabhsoft website and platform, (collectively, the “Website”), is committed to protecting your privacy while providing you with a robust online experience.

This Privacy Policy including GDPR privacy as and when applicable, describes:

  • Why we collect personal information
  • What personal information we collect and when it is collected
  • How your information is used and protected
  • When and with whom your information is shared
  • Your choices regarding your personal information

By using this Website, you consent to the data practices described in this Privacy Policy as well as in our Terms of Use and Website Access Policy. We will post notices of all changes that materially affect the way in which your personally identifiable information may be used or shared in updates to our Privacy Policy. If you continue to use the Website after these notices of changes have been posted to the site, you hereby provide your consent to the changed practices.

If you have any questions about this Privacy Policy, please feel free to contact us through our Website or write to us at:
dpo@rishabhsoft.com
OR
Rishabh Software
Plot 66, Beside Sigil India, Padra Road, Atladra, Vadodara 390012, Gujarat, India.
Attn: Customer Service/Privacy

Information We Collect

The information we learn from customers helps us not only fulfill orders and provide the requested services but also to personalize and continually improve our Website.

Information You Give Us

We receive and store any information you enter on our Website or give us in any other way (your “personal information”). The information we collect from you may include things like:

  • Your name
  • Your e-mail address
  • Your phone number

You agree that the personal information you provide to us is reliable for its intended use, and is accurate, complete, and current. You will notify us of any changes to the personal information you have provided to us.

Automatic Information

Like many other websites, we also collect information through cookies and other automated means. Cookies are commonly used by websites to save data on your computer. The information we collect from cookies may include your IP address, browser and device characteristics, referring URLs, and a record of your interactions with our Website. We use cookies to create a more personalized experience on our Website. We will respect your choices relating to on-line tracking, whether you choose to reject individual cookies or set your web browser to reject cookies and other tracking technology. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Service or certain areas or features of the Service. Application collects cookies and uses them as follows –

Required cookies – Functionality cookies

Third Party Information

We may receive information from third parties such as public demographic information to help analyze the use of our services and expand our offering. We will treat as sensitive any information received from a third party where the third party treats and identifies it as sensitive.

User Content

To the extent that the GDPR is applicable to a visitor, we do not collect data categorized as sensitive personal by GDPR under Article 9, such as race or ethnic origin, biometric, medical, political opinions, religious or philosophical beliefs, or trade union membership.

Identity and contact details of the Data Processor

To the extent that the GDPR is applicable to a visitor, Rishabhsoft is the Data Processor and is committed to protecting the rights of individuals in line with the new General Data Protection Regulation (GDPR).

Legal basis for processing any personal data

To effectively be able to inform visitors with regards to Rishabhsoft’s services, their capabilities, to showcase their previous projects to their clients and to also respond to client inquiries.

Legitimate interests pursued by Rishabhsoft and/or its clients

To provide Enterprise services and solutions provided by Rishabhsoft .

Sources of Personal Data

Rishabhsoft collects personal data from various sources, including its clients HR feed. We also collect some personal data directly from individuals who contact us to request changes or updates to data in our databases.

How We Use the Information We Collect

We do not process personal information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by you. We use the information we collect for things like:

  • Fulfilling requests for products, services or information
  • Marketing and advertising products and services
  • Conducting research and analysis
  • Identifying you on our Website and tailoring information and offers to you based on your interactions with our Website
  • Operating, evaluating and improving our business

How We Share the Information We Collect

Rishabhsoft does not sell, rent or trade your personal information to third parties as part of our normal business operations. In the normal course of business Rishabhsoft shares Personal Information with third parties to perform services on our behalf such as:

  • Providing products, services, and information you requested
  • Sending marketing communications
  • Conducting research and analysis
  • Preventing or mitigating fraud

We may, for example, provide your information to agents, contractors or partners for hosting our databases, for data processing services or so that they can mail you the information that you requested.

Categories of Recipients

Rishabhsoft may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. To the extent that the GDPR is applicable such information, Rishabhsoft requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR. On receiving your explicit consent, we may also pass your information to our client under contractual obligation, to allow them to process the data as needed and as agreed with Rishabhsoft . We may also disclose your Personal Information to meet legal obligations, regulations or valid governmental request. Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it’s necessary to comply with the law. We also may share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Rishabhsoft, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity. We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event, in which case we will require any such buyer to agree to treat your information in accordance with this Privacy Policy.

Non-disclosure of Personal Information

We will not sell, share, or otherwise distribute your Personal information to third parties except as provided in this Privacy Policy. We may disclose your Personal Data to our partners and affiliates that agree to treat it in accordance with this Privacy Policy. Personal Data may also be transferred to third parties who act for or on our behalf, for further processing in accordance with the purpose(s) for which the data were originally collected or may otherwise be lawfully processed.

Details of Data Storage

Your personal data is stored on servers in USA. The data stored in USA data centres is accessed and processed by teams in India. The data stored in EU may be accessed and processed by teams in India and EU. We are storing the data in USA, EU with your explicit and voluntary consent. The storage of data is required for the performance of a contract between us and our clients who are based in the EU and USA. We transfer your personal data to our Associates in the EU, where the free exchange of personal data between member states is a fundamental part of the EU’s basic principles. Apart from this, we at Rishabhsoft have adopted and implemented adequate information system controls and rules as required by GDPR to ensure effective levels of data protection, in particular relating to transfers of personal information outside the EEA. Our website may have links to sites of our partners. Please read the privacy policies of partner websites as they may have different terms of use and privacy policies.

Website Usage

Every effort has been taken to ensure the accuracy of the information on the website; the content is naturally subject to change. We are not responsible for any damages arising from the use of the information held on this server. You should not use the Company’s website in an unlawful manner. All terms and conditions set forth need to be adhered to.

How We Use Your Data

How we use your personal data will depend on which Services you use and how you use those Services. Customer Data will be used by Rishabhsoft in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and as required by applicable law. Rishabhsoft is a processor of Customer Data and Customer is the controller. Other Data is used by us to provide our services, send our newsletters and to communicate with you by responding to your requests, comments and questions.

Lawful Basis for Processing

We have lawful bases to process your personal data. We have a legitimate interest in processing, also may in some cases use your consent as basis for lawfully processing your personal data. We process your personal data only when we have a lawful basis. Presently, we have a legitimate interest and, in some cases, your consent as the lawful basis for processing. Our legitimate interest is to deliver the services to our customers. We have determined that our processing of your personal data is necessary to deliver the services to our customers, and that our processing of such data is no more intrusive than other ways of delivering the services to our customers. Finally, we believe that our processing of personal data will not cause unjustified harm in a way that would override our legitimate interest basis as provided under the Data Protection Regulations. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. Where you have consented to a particular processing, you have a right to withdraw the consent at any time.

How We Protect the Information We Collect

Rishabhsoft uses reasonable security measures to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction of, and to protect the confidentiality of, your personal information under our control, and appropriately limit access to it. We cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. We use a variety of information security measures to protect your online transactions with us. The Website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our Website such as ordering information including your name, address .

What are your rights, if you qualify as aa Data Subject as per the EU/UK GDPR ?

During the period of our business engagement, you as a Data Subject will have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organization.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

We can, at your request can confirm what information we hold about you and how it is processed

Consent

Through agreeing to this privacy notice you are consenting to Rishabhsoft processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing your opt-out request to DPO@rishabhsoft.com.

Your Choices Regarding the Information We Collect

We give you access to your personal information. You may choose to Stop receiving marketing or promotional e-mails, direct mail, or other marketing communications, or Update, correct or amend your personal information. Opt-out of having your personal information disclosed to a third party or used for a purpose that is incompatible with the purpose(s) for which it was originally collected or subsequently authorized by you Cancel your account or request that we no longer use your information to provide you services.

Request the removal of your personal information from our Website

To do any of these, simply notify us of this decision by one of these methods:

Follow the unsubscribe link in any marketing email or following the directions included in any other promotional material received from Rishabhsoft.

Send an email to us at DPO@rishabhsoft.com

Write to us at:
Rishabh Software
Plot 66, Beside Sigil India, Padra Road, Atladra, Vadodara 390012, Gujarat, India.
Attn: Customer Service/Privacy

Links to Other Websites

Our website may contain links to other websites, many of which have their own privacy policies. Be sure to review the privacy policy on the site you’re visiting.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice. Each version of this Privacy Policy will be identified by its effective date found at the bottom of this page.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this Website, email us at DPO@rishabhsoft.com or write to us at:
Rishabh Software
Plot 66, Beside Sigil India, Padra Road, Atladra, Vadodara 390012, Gujarat, India.
Attn: Customer Service/Privacy

Last Updated: Sept 15 2023

DPO@rishabhsoft.com

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